Online Ticket Purchase Policy

1£®There is no service charge for online ticket purchase. Children also need full price ticket for admission.
2£®If you choose mailing service, the ticket(s) will be mailed to you ( there is no mailing service within 7 days of the event ).

      ¡¤ If your mailing address is different from your billing address, please write your mailing address in the note column.
      ¡¤ If you haven¡¯t received your ticket(s) until 7 days before the event, please call us immediately at 510-796-9988 or
           e-mail . No admission will be allowed if you do not contact us in advance.
      ¡¤ Keep your ticket(s) safe. Ticket(s) damaged or lost is your own responsibility.

3£®If you choose Will Call service, please pick up your ticket(s) at the will call office on the event date 2 hours before ¡¯til 20 minutes after the commencing of the event. Please bring a photo ID with the same identification as the ticket purchaser when you pick up the ticket(s).
4£®There is no advantages of seat selection for online purchaser. Seating is on first come, first serve basis and from center toward side in order.

5£®Please note: All transactions are final. No exchange or refund.

6£®If you have any ticket-related questions, please call 510-796-9988 or e-mail to